[LTPC-disc] Reasonable Action Plan

THOMAS DURKIN mdurk123@msn.com
Mon, 26 May 2003 22:07:29 -0400


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I agree with many of the comments in Elizabeth's memo.  Legal action may =
not be the best suggestion.

I'm not sure I understand the purpose of contacting the state department =
of insurance.  What laws have any of the insurance companies we represent=
 violated?  LTPC is not an insurance company and even if they were an ins=
urance company what rules/laws have been violated?

As I said in another memo:  The company is changing its operating model. =
 They are not soliciting new business, no sales force and a very small ad=
ministrative office to handle renewals.  The company gave us 60 days noti=
ce and is releasing us of our contracts on June 20.  I'm not pleased with=
 the change but I don't know what laws have been broken.

Maybe someone can help me understand.

Mark Durkin

----- Original Message -----
From: Elizabeth O'Beirne
Sent: Monday, May 26, 2003 12:11 PM
To: ltpc-disc@ltpcalums.com
Subject: [LTPC-disc] Reasonable Action Plan

To All LTPC Agents:

I can tell you all from personal experience, that fighting these real or =
perceived wrongs through legal means will neither be gratifying nor produ=
ctive in the end.  What we all need to do is to complete a professional a=
nd reasoned set of actions that are designed to accurately convey our con=
cerns to those who have the power to correct the situation.

Doug and others have identified them through various emails, but let me t=
ry to tie them all together in a concise list:

1. Write a letter to Dan Tarantin laying out your concerns...fax it to hi=
s office and follow up with a hard copy.  Use the talking points provided=
 on www.ltpcalums.com and supplement them with your own concerns and prop=
osed remedies.  Remeber, complaining isn't enough, you need to propose a =
reasonable corrective action.  Use the LTPC address.

2.  Send a copy of this letter to Dan's boss and his boss, with a profess=
ional cover letter from you indicating that you would like to inform them=
 of your concerns in hopes that they will help Dan to take immediate and =
corrective action.
Dan T. has two company officers above him: =20
Henry Silverman, Chairman of the Board, President and Chief Executive Off=
icer, Cendant Corporation =20
Samuel Katz, Senior Executive Vice President, Chairman and Chief Executiv=
e Officer Travel Distribution Services and Financial Services Divisions.
9 West 57th Street =20
New York, NY 10019 =20
USA =20
(973) 428-9700 =20

3.  Write your state department of insurance and lodge a formal complaint=
 in whatever manner they suggest. =20

Take these actions immediately, FIRST, and let's see what happens.  Lawye=
rs have one mission in mind...to make money for themselves.  Don't fool y=
ourself into thinking that litigation is the best course of action...it s=
hould be the last.

Let's all act together in expressing our concerns to the individuals abov=
e and given them an opportunity to address our concerns.  In the meantime=
, the agnst we feel can be directed into a new venture that will give us =
a better opportunity to succeed.

Elizabeth Brower O'Beirne
www.LTCiPlanning.com
Long Term Care Specialist
Long Term Preferred Care, Inc.
703-709-7760

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<HTML><BODY STYLE=3D"font:10pt verdana; border:none;"><DIV>I agree with m=
any of the comments in Elizabeth's memo.&nbsp; Legal action may not be th=
e best suggestion.</DIV> <DIV>&nbsp;</DIV> <DIV>I'm not sure I understand=
 the purpose of contacting the state department of insurance.&nbsp; What =
laws have any of the insurance companies we represent violated?&nbsp; LTP=
C is not an insurance company and even if they were an insurance company =
what rules/laws have been violated?</DIV> <DIV>&nbsp;</DIV> <DIV>As I sai=
d in another memo:&nbsp; The company is changing its operating model.&nbs=
p; They are not soliciting new business, no sales force and a very small =
administrative office to handle renewals.&nbsp; The company gave us 60 da=
ys notice and is releasing us of our contracts on June 20.&nbsp; I'm not =
pleased with the change but I don't know what laws have been broken.</DIV=
> <DIV>&nbsp;</DIV> <DIV>Maybe someone can help me understand.</DIV> <DIV=
>&nbsp;</DIV> <DIV>Mark Durkin</DIV> <DIV>&nbsp;</DIV> <BLOCKQUOTE style=3D=
"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0=
00000 2px solid; MARGIN-RIGHT: 0px"> <DIV style=3D"FONT: 10pt Arial">----=
- Original Message -----</DIV> <DIV style=3D"BACKGROUND: #e4e4e4; FONT: 1=
0pt Arial; COLOR: black"><B>From:</B> Elizabeth O'Beirne</DIV> <DIV style=
=3D"FONT: 10pt Arial"><B>Sent:</B> Monday, May 26, 2003 12:11 PM</DIV> <D=
IV style=3D"FONT: 10pt Arial"><B>To:</B> ltpc-disc@ltpcalums.com</DIV> <D=
IV style=3D"FONT: 10pt Arial"><B>Subject:</B> [LTPC-disc] Reasonable Acti=
on Plan</DIV> <DIV>&nbsp;</DIV> <META content=3D"MSHTML 6.00.2800.1170" n=
ame=3DGENERATOR> <DIV><SPAN class=3D530395315-26052003><FONT face=3DArial=
 size=3D2>To All LTPC Agents:</FONT></SPAN></DIV> <DIV><SPAN class=3D5303=
95315-26052003><FONT face=3DArial size=3D2></FONT></SPAN>&nbsp;</DIV> <DI=
V><SPAN class=3D530395315-26052003><FONT face=3DArial size=3D2>I can tell=
 you all from personal experience, that fighting these real or perceived =
wrongs through legal means will neither be gratifying nor productive in t=
he end.&nbsp; What we all need to do is to complete a professional and re=
asoned set of actions that are designed to accurately convey our concerns=
 to those who have the power to correct the situation.</FONT></SPAN></DIV=
> <DIV><SPAN class=3D530395315-26052003><FONT face=3DArial size=3D2></FON=
T></SPAN>&nbsp;</DIV> <DIV><SPAN class=3D530395315-26052003><FONT face=3D=
Arial size=3D2>Doug and others have identified them through various email=
s, but let me try to tie them all together in a concise list:</FONT></SPA=
N></DIV> <DIV><SPAN class=3D530395315-26052003><FONT face=3DArial size=3D=
2></FONT></SPAN>&nbsp;</DIV> <DIV><SPAN class=3D530395315-26052003><FONT =
face=3DArial size=3D2>1. Write a letter to Dan Tarantin laying out your c=
oncerns...fax it to his office and follow up with a hard copy.&nbsp; Use =
the talking points provided on <A href=3D"http://www.ltpcalums.com/">www.=
ltpcalums.com</A> and supplement them with your own concerns and proposed=
 remedies.&nbsp; Remeber, complaining isn't enough, you need to propose a=
 reasonable corrective action.&nbsp; Use the LTPC address.</FONT></SPAN><=
/DIV> <DIV><SPAN class=3D530395315-26052003><FONT face=3DArial size=3D2><=
/FONT></SPAN>&nbsp;</DIV> <DIV><SPAN class=3D530395315-26052003><FONT fac=
e=3DArial size=3D2>2.&nbsp; Send a copy of this letter to Dan's boss and =
his boss, with a professional cover letter from you indicating that you w=
ould like to inform them of your concerns in hopes that they will help Da=
n to take immediate and corrective action.</FONT></DIV> <P><FONT face=3DA=
rial size=3D2>Dan T. has two company officers above him: </FONT> <OL> <LI=
><FONT face=3DArial size=3D2>Henry Silverman, Chairman of the Board, Pres=
ident and Chief Executive Officer, Cendant Corporation </FONT> <LI><FONT =
face=3DArial size=3D2>Samuel Katz, Senior Executive Vice President, Chair=
man and Chief Executive Officer Travel Distribution Services and Financia=
l Services Divisions.</FONT></LI></OL> <DIV><FONT face=3DArial size=3D2>9=
 West 57th Street <BR>New York, NY 10019 <BR>USA&nbsp;</FONT></DIV> <DIV>=
<FONT face=3DArial size=3D2>(973) 428-9700&nbsp;</FONT></DIV> <DIV><FONT =
face=3DArial size=3D2></FONT>&nbsp;</DIV> <DIV><FONT face=3DArial><FONT s=
ize=3D2><SPAN class=3D530395315-26052003>3.&nbsp; Write your state depart=
ment of insurance and lodge a formal complaint in whatever manner they su=
ggest.</SPAN>&nbsp;</FONT></FONT></DIV> <DIV><FONT face=3DArial size=3D2>=
</FONT>&nbsp;</DIV> <DIV><SPAN class=3D530395315-26052003><FONT face=3DAr=
ial size=3D2>Take these actions immediately, FIRST, and let's see what ha=
ppens.&nbsp; Lawyers have one mission in mind...to make money for themsel=
ves.&nbsp; Don't fool yourself into thinking that litigation is the best =
course of action...it should be the last.</FONT></SPAN></DIV> <DIV><SPAN =
class=3D530395315-26052003><FONT face=3DArial size=3D2></FONT></SPAN>&nbs=
p;</DIV> <DIV><SPAN class=3D530395315-26052003><FONT face=3DArial size=3D=
2>Let's all act together in expressing our concerns to the individuals ab=
ove and given them an opportunity to address our concerns.&nbsp; In the m=
eantime, the agnst we feel can be directed into a new venture that will g=
ive us a better opportunity to succeed.</FONT></SPAN></DIV></SPAN> <DIV>&=
nbsp;</DIV> <DIV align=3Dleft><FONT size=3D2> <DIV align=3Dleft><FONT siz=
e=3D4><SPAN class=3D370370910-22102002><STRONG>Elizabeth Brower O'Beirne<=
/STRONG></SPAN></FONT></DIV> <DIV align=3Dleft><FONT size=3D4><SPAN class=
=3D370370910-22102002><STRONG>www.LTCiPlanning.com</STRONG></SPAN></FONT>=
</DIV> <DIV><EM><FONT size=3D2><SPAN class=3D370370910-22102002>Long Term=
 Care Specialist</SPAN></FONT></EM></DIV> <DIV><EM><FONT size=3D2><SPAN c=
lass=3D370370910-22102002>Long Term Preferred Care, Inc.</SPAN></FONT></E=
M></DIV> <DIV><FONT size=3D2><SPAN class=3D370370910-22102002><EM>703-709=
-7760</EM></SPAN></FONT></DIV></FONT></DIV> <DIV>&nbsp;</DIV></BLOCKQUOTE=
></BODY></HTML>

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